Human Speak

BabelViz adopts a "Privacy First" approach in understanding how you use our website. Therefore, we don't use any cookies to collect usage metrics. We also refrain from "fingerprinting" individuals via their IP address, User Agent string, or any other data for the purpose of collecting statistics.

Legalese

Privacy Policy

Updated September 28, 2024

Introduction

We are committed to safeguarding the privacy of BabelViz website visitors and BabelViz app users. In this policy we explain how we will treat your personal information. By using our website or app and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

All license purchase transactions are integrated using Stripe and subject to Stripe's Terms of Use and Privacy Policy.

BabelViz app uses Keygen for identity management and authentication and its use is subject to Keygen's Terms of Use and Privacy Policy.

We use Brevo as our marketing automation platform and Mailgun as our email platform and the information you provide will be transferred to them in accordance with their Privacy Policy and Terms of Service.

Please see their relevant Privacy Policies, Terms of Service additionally to this policy.

Collecting personal information

We may collect, store and use the following kinds of personal information:

  • (a) Information that you provide to us for the purpose of signing in to the BabelViz app; Your user credentials (email address and password), which are handled by Keygen.
  • (b) Information that you provide to us when you sign up to our newsletter; Your email address.
  • (c) Information relating to any license purchase you make of (including your name, delivery address, payment address, telephone numbers, email address); All payments are processed via a third party integration called Stripe, completely secure, GDPR and PCI compliant and SSL enabled. Stripe has certain data processing activities for which it acts as a data controller, and others for which it acts as a data processor. A good illustration of this dual role is when Stripe processes credit card transactions. Facilitating a transaction requires the processing of personal data, such as the cardholder’s name, credit card number, the credit card expiry date, and CVC code. The cardholder’s data is sent from the Stripe user to Stripe via the Stripe API (or by some other integration method, such as Stripe Elements). Stripe then uses the data to complete the transaction within the systems of the credit card networks, which is a function that Stripe performs as a data processor. However, Stripe also uses the data to comply with its regulatory obligations (such as Know Your Customer (“KYC”) and Anti Money Laundering (“AML”), and in this role Stripe is a data controller.

Using Personal information

Personal information submitted to us through BabelViz website and app will be used for the purposes specified in this policy. We may use your personal information to:

  • (a) Send you login details to BabelViz app when you purchase a license.
  • (b) Send you email notifications that you have specifically requested.
  • (c) Send you marketing communications relating to our business which we think may be of interest to you (you can inform us at any time if you no longer require marketing communications).
  • (d) Send you our newsletter emails (you can unsubscribe from the newsletter at any time).

We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.

All financial transactions (license purchases) are handled through our payment services provider, Stripe. You can review the provider's privacy policy at www.stripe.com/gb/privacy. We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

Your user credentials (email address and password) used to login to BabelViz app are handled by Keygen. By utilizing BabelViz app you give us full consent to handle your credentials via Keygen. You may contact us at any time to withdraw this consent.

What are cookies.

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our websites, we may collection information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies.

BabelViz uses a Privacy First approach to understand how you use our website, so we don't use any cookies to collect usage metrics. We also don't "fingerprint" individuals via their IP address, User Agent string, or any other data for the purpose of collecting statistics.

BabelViz website only uses the following types of strictly necessary cookies:

  • Stripe cookies - for processing your license purchases.
  • Google reCAPTCHA cookies - for securing our web forms against spam bots.

BabelViz app only uses the following types of strictly necessary cookies:

  • Keygen cookies - for authenticating users and verifying whether their license is active or not.

How to manage cookies

You can set your browser not to accept cookies, and it will not affect your user experience on BabelViz website. However, in a few cases, some website features may not function as a result (e.g. license purchases).

Privacy policies of other websites

BabelViz website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

BabelViz keeps its privacy policy under regular review and places any updates on this website.

Contact Us

You may contact us with any questions relating to this Privacy Policy by e-mailing us.